Seriously, what kind of absolute wanker looks at a hospitality industry brought to its knees by pandemic lockdowns and blithely gives it an additional kick in the head? Because that's exactly what no-show-ers are doing.
These examples are all from Suffolk, but social media indicates that the same bad behaviour is proving to be the bane of struggling businesses here in Cardiff - and so presumably also elsewhere.
If you've booked a table somewhere and are no longer able or keen to go, how hard is it to do the decent thing and let them know? I would find not doing so unfathomable in any circumstances - but it's all the more egregious when restaurants and pubs have only just been able to reopen after months of closure and are having to adhere to social distancing guidelines that significantly reduce capacity (and therefore also potential earnings).
For this reason, I'll happily defend any business owner who opts to introduce a deposit system. People clearly can't be trusted to pick up the phone and cancel, so this way businesses are guaranteed to get some kind of compensation for the booking, at least - even if it doesn't come close to covering what another party might have spent if they'd been able to have the table.
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