Thursday, October 18, 2012

A great response, period

Businesses! Attacked by a keyboard warrior? Here's a lesson in how to respond with style and wit...

(Thanks to Matt for the link.)

2 comments:

David said...

"Richard Neill" is almost certainly an ad agency pseudonym so, nice as this is, I doubt it really does count as social engagement.

Ben said...

Now THAT would be cynical. But, I suppose, not surprising.