".@BritishGas have you found a way to channel angry customer feedback into electricity? #askBG"
"Hi Bert, which items of furniture do you, in your humble opinion, think people should burn first this winter? #AskBG"
You could consider it courageous of British Gas to put their Customer Services Director Bert Pijls up for questioning on Twitter in the wake of the recent price hike. Or alternatively very foolhardy, given some of the tweets he subsequently received.
Incidentally, usvsth3m provided a handy simulator for working out your gas bill following the price rise.
(Thanks to Dan for the link.)